Speed

[Rodney Mottl]

Is there anyway to get the social platform to be faster.
In some cases it has taken over a minute to bring up the social app after I click on it.
Then there are times where it takes close to a minute to open a Group or Idea.
There are times where I am clicking on a button multiple times or refreshing because I’m not sure if it is loading.
If I am frustrated with this, I’m sure our clients are as well.

[Rob Ruiz]

Rodney,

If you look up at your tab in chrome and there is a spinning circle, then the browser is doing something, so wait. Keep in mind, you are navigating a website, in a web browser, not operating on a desktop application. The browser needs to make a request to the server and get a response from it. If you are having to wait 1 whole minute (60 seconds) for a request, then something is wrong with your computer or internet connection. The longest request I have seen in the logs is 10 seconds, and that’s an extreme case.

[Author]

Posts